Frequently Asked Questions
Everything you need to know about your Arabella & Rose shopping experience.
When will my order be shipped?
We aim to process and dispatch all orders within 1-2 business days. During peak sale periods or new collection launches, please allow up to 4 business days for your order to leave our warehouse.
What is your return policy?
We offer returns for store credit within 30 days of purchase. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that final sale items are not eligible for return.
How do I choose the right size for my child?
Each product page features a specific size guide to help you find the perfect fit. We generally recommend sizing up if your child is between sizes to ensure longer wearability.
Do you ship internationally?
Yes, Arabella & Rose ships worldwide! Shipping costs and delivery timeframes are calculated at checkout based on your specific location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna for a seamless checkout experience.
How should I care for my Arabella & Rose garments?
To maintain the quality of our delicate fabrics and laces, we recommend a cold, gentle hand wash and drying flat in the shade. Always check the specific care label inside each garment.